FAQ

 

Grading

Please note every single pin is handmade! Tiny flaws are always to be expected but we try our best to give you pins of the quality you choose.

A Grade:

Pins will have little to no flaws. Any flaws should only be visible under intense viewing

B grade:

Pins have minor flaws. These are barely noticeable until you shine them under a light. B Grades may include low enamel fill, minor scratches and pin pricks! 

C grade: 

Pins have major flaws. The flaws are noticeable, such as wrong colors, missing enamel, deep scratched, poor screen-printing etc. 

How long does it take for a package to reach me?

We send mail out once a week every Thursday. Please allow us 3-4 days of packing time. You will usually receive an email updating you that the package has been fulfilled after this.

During holiday period please allow an extra 2 weeks!

Please allow an extra 6-8 weeks production time for PRESALE/PRE-ORDER items. Updates will be available on Our Instagram @MithrilCreations.  

Which countries do you ship to?

We ship worldwide! We charge a $4 flat rate for shipping inside the US and $10 flat rate internationally! 
*COVID-19* With Covid and shipping restrictions still in place, please click the link below to see if we're able to ship out to your country!
https://about.usps.com/newsroom/service-alerts/international/welcome.htm